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  4. What happens when my Xero Certificate expires?

What happens when my Xero Certificate expires?

When the certificate in your Private Xero Application expires, Xero will stop working with RIO Finance until you create a new certificate and reconnect.

To do this, you will need to:

  1. Generate a new public/private key pair and upload the public key to your Xero app. Xero has detailed instructions and a quick walkthrough video to help you out.
  2. Disconnect from Xero in the Xero Configuration.
  3. Connect to Xero again and follow the connection setup instructions from before.
    • You will only need to do the Connection Setup tab – your settings from the Preliminary sync jobs and general configuration will be kept.
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