WeDid: Salesforce Partner Community For Mentoring Program

Challenges

Mentoring program widely connects the community of people to different organisations including the non-profit organisations. Salesforce is a common tool for many organisations setting up the mentoring program for the purpose of:

1. the mentors to introduce mentees into a program
2. creation of job and course placements
3. search of job and course placements
4. strengthen the community from different locations
5. collaboration among the mentors and mentees

Solutions:

• Partner community has been enabled to allow mentor/mentee to collaborate
• Mentor shares opportunities via chatter
• Data model design to track records for: mentor, mentee, course and job placement, pathway
• Mentors to match track record of the mentees’ pathway to the appropriate placement
• Configure records for restricted accessibility