Processes and Flows are great features in Salesforce. They help in solving the majority of automation requirements. However, most errors we encounter are sometimes unavoidable. When a Process/Flow fails to execute accordingly, a detailed error email is sent to the user who last modified the Process/Flow (this is the default behaviour).
Setting Email Recipient for Flow/Process Error
You can set the recipient by following the simple steps below:
- Go to Setup.
- In the Quick Find box, type in “Automation”.
- Select Process Automation Settings.
- In the Send Process or Flow Error Email to, change the value from “User Who Last Modified the Process or Flow” to “Apex Exception Email Recipients“.
NOTE – please check if the User(s) or email address(es) in the Apex Exception Email is/are set up correctly first.
- Save the changes.