WeDid: Salesforce and Communities

Do you want to set up an environment which enables your customers to self-serve themselves? Giving them the ability to check details (relevant to them), communicate with your internal users and post questions or raise support tickets?  Salesforce provides an excellent solution called Salesforce Communities.  Salesforce users who have implemented communities have greatly improved their…

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Salesforce: Implementing Partner Community

Business organisations that plan to setup community users can use the following checklist as a requirement guideline for the initial setup. This is because there are so many considerations in planning the setup that at times it may be difficult to identify the starting point. With the following checklist, at least it will give you…

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