WeDid: QAD and Salesforce Integration
Challenges
The client uses an ERP system, QAD and would like information such as Corporate Group, Customer, Item, Inventory, etc. being synced into Salesforce. This is to ensure any transaction that is being managed by a different team (i.e. Manufacturer vs. Sales team) using these two different systems are in sync with one another.
Solution:
| Purpose | To ensure information manages between QAD and Salesforce are in sync with one another. |
| Applications | QAD Salesforce.com CRM |
| Versions | QAD Salesforce |
| Tool | Boomi |
| Information | QAD Customer > Salesforce Account QAD Corporate Group > Salesforce Account QAD Item Master > Salesforce Product QAD Inventory Product > Salesforce Custom Object (Product Serial) Salesforce Custom Object (Stock Transfer) > QAD Inventory Transfer Salesforce Custom Object (Part Request) > QAD Material Order |
| Data Formats | XML |
| Volumes | ~500/day |
| Process | QAD Customer create/update Salesforce Account QAD Corporate Group create/update Salesforce Account QAD Item Master create/update Salesforce Product QAD Inventory Product create/update Salesforce Custom Object (Product Serial) Salesforce Custom Object (Stock Transfer) create QAD Inventory Transfer Salesforce Custom Object (Part Request) create/update QAD Material Order |
| Schedule | Real-time |
| Complexity | High |