WeDid: Secure Single Sign-On for Salesforce and


The customer had an existing SSO solution for browser-based user access to the platform.

The solution did not cater for applications that required the use of other methods of connection to
the platform, such as the Salesforce for Outlook plug-in, Salesforce mobile app and other
custom applications that use the APIs.







Purpose Provide secure SSO for all access points to Salesforce and
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Single Sign On Solution PingFederate
Information User credentials
SSO Process Browser Based SSO using SAML 2
Mobile access via OAuth2.0 and SAML 2 combination
Chatter Desktop access via SAML 2
Outlook Connect via Deleted Authentication or direct login
Complexity Complex